Refund Policy

Eligibility for Refunds
Refunds will be considered under the following circumstances:
Product Defect If you receive a product that is defective or damaged, you are eligible for a refund.
Order Cancellation If you decide to cancel your order before it has been shipped, you can request a refund.
Incorrect Product If you receive the wrong product, you can initiate a refund.
Non-Delivery If you do not receive the ordered product within the specified delivery period, you are eligible for a refund.

Refund Process
To initiate a refund, follow these steps:

•Contact Customer Support: Reach out to our customer support team via email or phone within 7 days of receiving the product.
•Provide Details: Clearly state the reason for the refund request and provide relevant details such as order number, product name, and a description of the issue.
•Verification: Our team will review your request and may require additional information or evidence to process the refund.
•Approval/Denial: Once the request is reviewed, we will inform you whether your refund is approved or denied.

Refund Methods
Refunds will be processed using the same method of payment used for the original purchase. It may take 5-10 business days for the refunded amount to reflect in your account, depending on your bank or payment processor.

Non-Refundable Items
Certain items are not eligible for refunds, including:

•Products with obvious signs of use.
•Digital products/services that have been accessed or downloaded.
•Perishable goods. Personalized or custom-made items.

Return Shipping
If you are required to return the product to us, we will provide you with instructions on how to do so. The cost of return shipping may be borne by you or by webappnew.online, depending on the nature of the issue.

Exchange Option
In some cases, we may offer an exchange for defective or incorrect products, subject to availability.

Change of Mind
We do not offer refunds for products that are returned due to a change of mind. However, we encourage you to reach out to our customer support to explore other available options.

Policy Changes
webappnew.online reserves the right to modify or update this Refund Policy at any time without prior notice. The latest version of the policy will be posted on our website.

We are dedicated to resolving any issues that arise with your purchase promptly and efficiently. If you have any questions about our Refund Policy or require assistance, please don't hesitate to contact our customer support team. Your satisfaction is our priority.